How OneTapCrew works

Live dispatch for every construction, property and professional service. Closest verified pros first, real profiles, live tracking.

For clients

Get a pro

  1. 1

    Join as a Verified Client

    Only $9.99 a year, less than 83¢ a month. Get qualified pros brought right to your door. Verified clients only, so pros take every job seriously.

  2. 2

    Describe what you need

    In your own words, in English or Spanish. Our AI reads it, picks the right trade from all 138 and how urgent it is. “AC not cooling” goes to AC techs, not painters. You can also pick from the full list yourself, and you confirm before anyone is alerted.

  3. 3

    The closest matching pros are alerted first

    Only pros in the trade our AI matched, who are online and whose own radius covers your address, get a live alert. Up to 5 can respond with their ETA and price note.

  4. 4

    Look at real profiles

    Photo, tier badge, license, insurance, Sunbiz business, photos and videos of past work, client scores out of 10 and reviews.

  5. 5

    Pick your pro

    Only the pro you pick gets your exact address and phone, and only after they accept. They have 5 minutes to answer.

  6. 6

    Track them on the map

    See your pro’s photo, vehicle and a live map while they are on the way. When you both agree, tap “Job accepted, we have a deal” and tracking ends.

  7. 7

    Score your pro out of 10

    Five questions, 2 points each (Yes / Somewhat / No): showed up on time and kept you informed; quality of the work; price matched what was agreed; professional, respectful and clean; would you hire this pro again. The total posts to their profile and drives their tier.

Post a job
For pros

Get leads near you

  1. 1

    Apply and get verified

    ID, email, phone, license (FL DBPR or DFS), insurance and Sunbiz business checks. No charge until you’re approved.

  2. 2

    Pick a monthly lead plan

    Once you are verified, you see the lead plans in your pro dashboard. Each plan is a monthly allotment of leads with no per-lead charges. Getting picked comes down to your profile.

  3. 3

    Turn on Open for work

    On your phone. Leads follow your live location, and you set your own radius (default 3 miles, up to 100).

  4. 4

    Respond in seconds

    Tap Respond to send your profile, ETA and price note. The client’s address and phone stay hidden.

  5. 5

    Get picked, accept and call

    When a client picks you, accept within 5 minutes to unlock their address and phone, then call to set the time.

  6. 6

    Update the job as you go

    I’m on my way, I’ve arrived, Start work, Mark job complete. The client sees each step live.

  7. 7

    Stay Recommended

    Every verified pro starts as Recommended. High client scores keep you there. Low scores, or a private warning for declining 3 picked jobs in 7 days, lower your tier. Warnings are never shown to clients.

Apply as a pro
Pro tiers and client scores

Every verified pro starts as Recommended

Pros keep their spot by proving themselves. After you have a deal, the client scores the pro on 5 questions, 2 points each, for a total out of 10. That average, plus verification and any private warnings, decides whether a pro stays in the top tiers — which get more and better leads.

★ Recommended

Top tier

Every pro starts here once verified. High average scores out of 10 on the 5 review questions keep them here. Shown first and alerted first — more and better leads.

Standard

Middle tier

Average or category scores slip after enough reviews. Still gets every lead, ranked after Recommended pros. Climb back with better scores.

Limited

Lower tier

Low average scores, or a private warning for declining 3 picked jobs in 7 days. Shown and alerted last. Clients never see the warning.

What clients score (5 questions, 2 points each, total out of 10)
Showed up on time and kept you informed · 2 ptsQuality of the work · 2 ptsPrice matched what was agreed · 2 ptsProfessional, respectful and clean · 2 ptsWould you hire this pro again · 2 pts

Yes (2), Somewhat (1) or No (0). Your average out of 10 is what gets you to the highest tiers. Past clients a pro invites can score them too, after verifying their phone or email. Those reviews are labeled “Past client”.

The rules that keep it fair

🔒 Privacy first

Pros only see the neighborhood and distance until you pick them and they accept.

🤖 AI matching, closest first

Our AI picks the right trade from the client’s description. Alerts go out closest-first, only to those pros whose own radius covers the job.

⚖️ Reliability counts

3 declined picks in 7 days means a private warning and a lower tier. It is between the pro and OneTapCrew, never posted publicly.

Questions? See the FAQ or contact us.